Builds analytics capabilities from concept to production — consistently, across industries, for thirteen years. Co-established the Central Analytics function at Boeing. Designed Nova Scotia Health's COVID-19 PPE supply-demand platform, delivering real-time intelligence that shaped provincial policy. Stood up a full Lakehouse and AI automation environment serving 450+ stakeholders, and pioneered automated guest intelligence systems years ahead of the industry. Full-cycle across the entire analytics value chain — architecture, engineering, prototyping, and executive decision-support — with 5+ years managing teams while staying hands-on. Technical enough to build it. Analytical enough to validate it. Strategic enough to make it matter.
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I'm a senior data and analytics leader who operates at the intersection of engineering, strategy, and design. My work spans end-to-end data pipelines, machine learning prototypes, BI product development, and proprietary analytical frameworks built from the ground up.
I started my career in marketing analytics and CRM — building loyalty programs, customer segmentation models, and campaign measurement systems. That foundation shaped how I think about data: always in service of a business decision, always connected to the customer journey. Over time, my scope expanded into data engineering, automation, OCR, Power Platform development, and AI integration.
I specialize in operationalizing analytics: taking a concept from whiteboard to production-ready tool, whether that's an AI document extraction pipeline, a CRM analytics model, a Power Platform application, or a governance framework adopted across business units.
My design philosophy: data products should be as polished as consumer software — clear, trusted, and built to last beyond the team that created them.
Full-stack AI product design and architecture. From concept through deployment — leveraging Claude and Gemini to build production systems that synthesize complex data and deliver measurable intelligence.
AI career intelligence tool that synthesizes multi-format personality assessments (Gallup, DISC, Wingfinder, TriMetrix) into a unified talent profile and scores candidate fit against any job description.
AI-powered mock interview platform performing semantic matching between your resume and target job descriptions. Real-time coaching, targeted feedback, improvement guidance.
End-to-end conversational AI French learning platform. Full curriculum architecture with adaptive feedback model and AI-directed instruction applying pedagogical design principles.
A reusable conversational intake pattern replacing the static contact form. An agent chats with the visitor to gather name, company, and reason for reaching out, then hands off a pre-filled WhatsApp or LinkedIn message.
This entire site is built, versioned, and deployed through an AI-native workflow — Claude Code wired directly into GitHub and Netlify via MCP, turning plain-language requests into committed code and live deploys with no manual handoff in between.
End-to-end architecture for an AI-powered document intelligence pipeline. Covers OCR ingestion, extraction logic, validation layers, and output normalization at enterprise scale.
A full analytics modernization initiative for HFC Ops at HUB International — replacing siloed, single-tool Excel dependence with a governed, automated notebook-engine architecture. One shared source of truth in place of five conflicting versions of the same number.
Business case and phased roadmap for transitioning from third-party data dependency to direct, governed database access. Covers ROI, architecture, and AI acceleration strategy.
Interactive flowchart of a workforce forecasting system built for BPO operations. Covers data ingestion, model logic, scenario simulation, and downstream reporting integration.
Technical architecture diagram for a structured data extraction pipeline, mapping source ingestion through transformation layers to reporting outputs with full lineage visibility.
Automation proposal replacing a daily manual Excel macro process. Identifies accounts where debits and credits cancel out — enabling account clearance with zero manual steps.
High-fidelity UX mockups for a queue management Power App. Four tabs: Today's Queue, Previous Query, Reassigned Cases, and Help Needed — with full case management flows.
Technical spec and data architecture recommendations for migrating queue operations from Excel/notebook tracking to a governed SharePoint + Power Automate system.
Screen-by-screen prototype for a vendor verification Power App. Multi-step form UX covering company, banking, address verification, and final submission states.
Full technical design spec: SharePoint schema, approval automation flows, lifecycle states, and migration strategy for a vendor management system.
Process flow for an AP vendor control app covering document attachment handling, validation routing, and downstream data capture for audit and compliance.
Interactive training deck for the proprietary PACE analytics methodology. Built to onboard analysts and stakeholders into a structured, repeatable approach to data-driven decision making.
An AI-powered career profiling tool I designed and shipped. Upload your personality assessments — Gallup, DISC, Wingfinder, or any PDF — and AI synthesizes them into a unified talent profile, then scores your fit against any role or job description. Free, private, instant.
An AI-powered interview practice tool I designed and shipped. Runs realistic mock interviews with voice interaction, tailors questions to your résumé and target role, and scores your answers with real-time feedback so you walk in prepared.
A reusable AI intake pattern I designed to replace static contact forms. An agent chats with the visitor to gather name, company, and reason for reaching out, then hands off a pre-filled WhatsApp or LinkedIn message — no forms, no back-and-forth.
A conversational AI language-learning app I designed and built end-to-end. Live voice conversations with real-time pronunciation scoring, predictive vocabulary search, and cross-device sync — built as a full PWA with offline support.
A structured analytics methodology for prioritizing, accelerating, and governing data initiatives across operational teams. Designed to move teams from reactive reporting to proactive insight generation.
An organizational framework for building in-house data capability — covering access governance, query ownership, documentation standards, and phased maturity progression from external dependency to internal ownership.
A reusable automation pattern linking workforce forecast models to operational actuals tracking, enabling continuous variance analysis without manual reconciliation across BPO and operations environments.
A design approach for Power Platform development that leads with high-fidelity UX mockups and technical specs before any build begins — reducing rework and accelerating stakeholder alignment on scope and experience.
A machine learning system for screening resumes at volume and ranking candidates against role requirements — surfacing the strongest matches for a recruiter to review instead of manually triaging every application.
A tool-agnostic framework I authored — Communication, Documentation, and Integration — for why software teams actually fail and how to fix it. Built into a full site with an AI Q&A agent over the framework content and a conversational intake agent for connecting directly.
Extending the same AI-native workflow that builds this site into day-to-day engineering operations: VS Code and Claude Code wired directly into Jira, Confluence, and issue trackers via MCP, so tickets, code, and documentation stay in sync without manual status updates.
The transferable thesis behind the HUB International initiative above: one dataset should never live in isolation. A notebook engine as the single governed layer that ingests, validates, transforms, and audits — replacing five conflicting versions of the same number with one source everyone agrees on.
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These are real results from formal assessments — not summaries or approximations. They show how I process information, relate to others, approach challenges, and perform under pressure.
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